Elite3 FAQ

Frequently Asked Questions

Q. Why do I need two nozzles?
A. One nozzle is for posterior cleansing and the other is for feminine wash. You can easily change from posterior ro feminine wash with a single turn of the nozzle.

Q. Does the Elite 3 come with a self cleaning function?
A. Yes the Elite3, does have the nozzle cleaning function for maximum hygiene.

Q. Where is my nozzle at?
A. The Elite3 nozzle is normally hidden when not in use, When the water runs through the unit the nozzle will extend to the full cleaning position, then as soon as the water stops it will go back into the hidden position.

Q. Do I need a plumber? A. No, it is a DIY product, and the user should be able to install this product under normal circumstances.

Q. Does it matter if my toilet is elongated or round?
A. The Elite3 will fit either round or elongated.

Q. Will this fit my toilet?
A. This will fit most standard toilets, the only toilet type it will not fit is one with a french curve.

Q. What side is the control panel on?
A. The controls are on the right hand side as you are sitting down.

Q. Does it come with a toilet seat?
A. No, the Elite3 is a bidet attachment that will go in between the existing toilet seat and toilet to convert your currently toilet into a bidet toilet.

Q. How do I connect it to water?
A. The Elite3 is a natural water bidet attachment, therefore you will only need to connect the water from the fresh water line. The installation comes with the universal 7/8" brass t-valve that will connect directly to the toilet water fill valve.

Q. Will this water be cold?
A. With the average user, the water will only be sprayed for about 40 seconds, so during this time the water that will be running through the bidet will be coming from the pipes inside the house, which will be close to room temperature.

Q. Can I use this as a hot water bidet?
A. No, however we do offer this option in both electric and non-electric models.

Q. I have rigid water pipe will this fit still?
A. With the 7/8" t-valve that comes with the standard installation kit you should have no problem fitting this to your toilet since the t-valve is a universal connection and will connect to your toilet tank.